Levi Sumagaysay | CALmatters

California Insurance Commissioner Ricardo Lara today rejected State Farmโ€™s request for โ€œemergencyโ€ rate increases, setting up what could be a highly consequential showdown with the stateโ€™s biggest insurer โ€” and going against the recommendation of his staff experts.

Lara, who has been urging insurance companies to write policies in the state again despite increasing wildfire risks, says in a letter to State Farm executives that he needs more information before he can approve an increase. He asks them to appear before him in person on Feb. 26 at the Insurance Departmentโ€™s office in Oakland to answer his questions at an โ€œinformal conference.โ€

โ€œThe burden is on State Farm to demonstrate that interim relief is warranted under the circumstances,โ€ the commissioner says in his letter. โ€œMy goal is to make sure policyholders do not have to pay more than is required. In light of the recent Los Angeles wildfires, State Farmโ€™s customers need real answers about why they are being asked to pay more and what responsibility the companyโ€™s leadership is taking to get its financial house in order.โ€

โ€œState Farmโ€™s customers need real answers about why they are being asked to pay more and what responsibility the companyโ€™s leadership is taking to get its financial house in order.โ€

Ricardo Lara, California Insurance Commissioner, in a letter denying State Farmโ€™s request for โ€œemergencyโ€ rate increases on home insurance policies

The company last week asked for interim rate increases averaging 22% for homeowners, saying it had already paid out $1 billion in claims from the Los Angeles County fires so far and expected to โ€œpay out significantly more.โ€ It wanted to be able to raise premiums starting in May.

Before making the interim request, State Farm had been waiting for the Insurance Department to approve its rate increase requests from last year.

Lara acknowledged in the letter that his staff recommended last week that he approve the companyโ€™s request, but said โ€œmy primary responsibility is to the people of California.โ€

In his letter, among the things Lara asks for are an explanation of what has changed between State Farmโ€™s request last summer and now; what else the company is doing to improve its financial situation besides raising rates; and whether State Farmโ€™s parent company would be able to step in to help. The commissioner also asks how granting the company its request would affect its 2023 decision to continue not writing new policies in California, which was followed by its decision last year not to renew the policies of tens of thousands of customers in the state.

Lara mentions in the letter that with his departmentโ€™s approval, the company received rate increases of 6.9%, 6.9% and 20% in 2022, 2023 and 2024, respectively. โ€œIn the absence of non-wildfire catastrophic losses in 2022 and 2023, how does State Farm explain the significant decrease in its policyholder surplus?โ€ he asks.

Dan Krause, chief executive of State Farm General, the California arm of State Farm Group, said in a letter to Lara dated Feb. 3 that the company has nearly 3 million policies in the state, including 1 million homeowner policies. He asked for the commissioner to bypass the usual hearings, which are required by state law when an insurer requests rate increases above 7% and the increases have been challenged by an intervenor. Krause wrote that โ€œthere is simply too much at stake for SFGโ€™s customers and the broader market if any rate increase has to wait on a full hearing or other resolution in the normal course.โ€

In the insurance departmentโ€™s recommendation for approving the rate increases sought by State Farm, the staff noted that the proposed agreement would have been subject to refunds promised by the company if the department eventually approves rates lower than the interim rates.

The meeting at which Lara is asking State Farm executives to appear in person will also include Consumer Watchdog, the group that intervened last year when the company filed its rate requests.

Consumer Watchdog last week urged the commissioner to reject State Farmโ€™s request for the interim rate increases. In a press release, the group accused the company of โ€œmisleading policyholders into believing its financial condition is at risk.โ€

CalMatters has sought comment from State Farm and Consumer Watchdog. When asked to comment last week about its proposed emergency rate increase, a State Farm spokesperson referred to a statement on the company website that said in part that โ€œinsurance will cost more for customers in California going forward because the risk is greater in California.โ€

Property owners in California have struggled with insurance availability and affordability in the past few years as companies have either stopped renewing policies or writing new ones, citing wildfire risk and inflation. Many homeowners have had to turn to the FAIR Plan, a coverage pool, funded by insurance companies operating in California, thatโ€™s required by law to provide fire insurance to those who canโ€™t otherwise find it.

This week, Lara approved a $1 billion lifeline sought by the FAIR Plan, which said it risked running out of money to operate as it pays out claims for the Los Angeles-area fires. Its member companies will be responsible for that amount, and are expected to take advantage of their new ability to try to recoup half of that money from their customers by charging them a one-time fee.

Last year, the commissioner rolled out a multi-part effort to address insurance availability in the state. It took effect at the beginning of 2025, right before the L.A.-area fires.